“Mastercard had a vision — to create the most innovative and enviable learning environment for current and future employees. We activate this strategy through three simple goals: growing skills, diversifying learning modalities and building a world-class learning infrastructure,” said Steve Boucher, Vice President, Global Talent Development for Operations & Technology at Mastercard.
So how does a global $9 billion organization prove their investment in each of the 13,000+ employees, spread across more than 37 offices around the world?
By creating a learning culture, facilitating continuous personal and professional learning experiences for their workforce.
From a technology standpoint, Mastercard implemented an enterprise-wide learning tool, Degreed at Mastercard, where employees can discover, curate, share and track both internal and external learning resources on thousands of topics in a wide variety of formats.
The Talent Development team saw savings in curriculum and content development time, but the bigger success was an increase in employee engagement. Employees were growing their skills at will, contributing to organizational innovation, allowing Mastercard to remain competitive in a rapidly changing industry.
We are proud to be a part of the Mastercard learning journey, and congratulate them on their recent “Best Corporate University Program” award from HR.com.
To find out the 3 things Mastercard did to fuel a continuous learning culture, check out their case study.