•   Article   •   3 mins

Skills, Automation, & AI: The New Building Blocks of L&D

In my first few months at Degreed, I have met with dozens of customers from around the world and across industries. I’ve listened to folks leading HR organizations, L&D teams, and business units undergoing complex transformations. Their challenges and opportunities are diverse—but what they all have in common is that they’re looking at today’s AI-powered world of work and thinking, “We can develop our people differently.”

More automation. New AI tools. Better outcomes.

It’s clear that the future of learning promises to be equally impactful and disruptive to the status quo. I hear it day after day in conversations with customers. Every week, a new capability is released that causes leaders to rethink how they build content, deliver training experiences, and plan to fill critical skill gaps. With things changing weekly on the innovation front, we can only imagine what the world will look like five years from now.

But that uncertainty is also exciting. The future of learning is like a blank piece of paper. Expectations are high but also undefined. And that means that learning tech providers like Degreed have a massive opportunity to impact business outcomes for clients at scale in new ways. And with that opportunity comes an obligation to take our role as a valued partner more seriously than ever before.

At Degreed, we know what we’re working on matters. 

We’re experimenting with voice agents that can help guide learning through real-time, life-like conversations. You can explore our experimental AI executive coach, which is designed to provide people with faster, more authentic interactions for practice and reflection. In just a few weeks more than 350 people have already signed up—and the feedback we’ve received has been appreciative and positive. You can also try our experimental AI-enabled Skill Review, which is designed to help employees better understand their core skills and uncover transferable skills. “Smooth, professional, and engaging” is how one early adopter described it.

We’re also working to enrich the Degreed Assistant to bring these new ways of engaging with AI directly into the flow of our learning solutions. Every individual can have an instructional designer to put together personal pathways.

Each aspiring learner can have a dedicated career coach to explore opportunities and plan to tackle critical skill gaps. And every manager can have perfect recall against millions of pieces of educational content, as the Degreed Assistant helps prepare learning plans for development conversations. For content designers at some Degreed clients, we estimate that this new functionality will translate to months of time saved every year.

And we’re just getting started. We’re combining AI with work we’re doing on fundamental modules, to build segment aware tiles and provide Degreed users with new types of screens. Combined with the rich skill data Degreed already has and the AI we’ve built securely into the product, our new UI framework will add an unparalleled level of personalization for Degreed learners.

Degreed Automations is another new feature that’s enhancing the Degreed LXP. It provides admins and learning leaders with tools they can use to automate communications and repetitive administrative tasks on the platform—to boost efficiency and save time for critical, high-impact work.

Vision, Effort, Innovation

All of these building blocks are the types of new tools that learning teams are looking for—for efficiency, for better outcomes, and for a more personalized employee development experience. And it’s all part of our vision for the future.

The nature of learning will change, and Degreed will be at the forefront of how it changes. This belief is driving everybody at this organization—from our Client Experience team to our developers to our people in HR. We’re all pushing to build new value across our incredible platform, and we’re ecstatic to show you our newest product innovations, coming soon to a screen near you.

Find out more.

Get a clear Vision for the future of L&D, your business, and Degreed. Register for Degreed Vision 2024 today.

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