The New Learning Metrics: Demonstrating Business Value and Impact
Telling your workforce development story — in fresh ways with new metrics — can capture...
David Verhaag
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Same Values, New L&D: Natura Employees Now Own Their Own Upskilling
Personal care and cosmetics company Natura was always a pioneering organization, promoting... -
Internal Alignment Starts with L&D: A Tata Communications Success Story
It’s one thing to sell digital transformation. It’s another thing to practice what you preach....
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Feb 5, 2019 • Article •
4 mins5 Ways to Create an Exceptional Customer Service Experience
What does a great customer experience look like to you? If you are like most people, you...
